I’ve had an accident… What do I do next?

This is a very common question as 70% of people have never had an accident before…

Are you insured?

Collect, Contact, Claim

  • Ensure you have all the details of the other party that you were involved in the accident with.
  • Contact your insurance company and lodge accident claim. They will provide you with a claim number after a claim is lodged.
  • Every insurance company has different assessing processes so your insurance company will advise you on the next step to be taken.

But I am not at fault

  • Contact the person at fault an ask them if they can provide you with a claim number from their insurance company.
  • Contact us to explain the next steps involved in getting your vehicle assessed and authorised so repairs can commence as quickly and efficiently as possible.

But I am at fault

  • Contact us to advise you when to bring your vehicle in for a quote which will be done in the most economical and efficient way possible for you.

Insurance Company Contact Information
AAMI
​13 22 44
​www.aami.com.au
​Allianz
13 10 00
​www.allianz.com.au
​APIA
​1300 139 976
​www.apia.com.au
Bingle Insurance
1300 246 453
​www.bingle.com.au
​Budget Direct
​1300 306 560
www.budgetdirect.com.au
Coles Insurance
1300 265 374
​www.colesinsurance.com.au
CommInsure
13 24 23
​www.comminsure.com.au
​GIO
13 10 10
www.gio.com.au
Global Transport
(02) 9966 8820
​www.gtais.com.au
​Just Car Insurance
​13 13 26
​www.justcarinsurance.com.au
​Lumley Insurance
​(02) 9248 1111
www.lumley.com.au
NRMA
​13 11 23
​www.nrma.com.au
​QBE
13 37 23
www.qbe.com.au
Real Insurance
13 19 48
www.realinsurance.com.au
​Shannons Insurance
​13 46 46
​www.shannons.com.au
Suncorp
13 25 24
www.suncorp.com.au
Toyota Insurance (AIOI)
13 72 00
www.toyota.com.au
Vero
13 18 13
www.vero.com.au
Youi Insurance
1300 009 684
www.youi.com.au
Zurich Insurance
13 26 87
​www.zurich.com.au